Privacy Policy
Commitment to Data Protection
At Tikary House, we deeply value the trust you place in us when booking your stay in Machu Picchu. We are fully committed to protecting your personal data in accordance with Peruvian Law No. 29733 (Personal Data Protection Law).
Secure Information Handling
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used exclusively to facilitate your sanctuary reservation and ensure seamless arrival logistics.
Privacy Details
What information do we collect?
To complete your booking and prepare for your arrival, we collect:
• Full Name and Nationality.
• Passport or ID Number (Required by Peruvian Hotel Law).
• Email Address and Phone Number (for direct coordination).
• Train arrival details (for luggage and station assistance).
• Payment receipts and transaction details.
• Full Name and Nationality.
• Passport or ID Number (Required by Peruvian Hotel Law).
• Email Address and Phone Number (for direct coordination).
• Train arrival details (for luggage and station assistance).
• Payment receipts and transaction details.
How do we use your data?
Your information is essential to our hosting process and is used to:
• Verify and secure your room availability.
• Issue your Official Booking Voucher.
• Meet local migration requirements for the 18% IGV tax exemption for foreign tourists.
• Coordinate our host team for your arrival at the Aguas Calientes station.
• Verify and secure your room availability.
• Issue your Official Booking Voucher.
• Meet local migration requirements for the 18% IGV tax exemption for foreign tourists.
• Coordinate our host team for your arrival at the Aguas Calientes station.
Data Retention & Security
We maintain strict physical and electronic safeguards to protect your personal information. Your data is stored only for the period necessary to fulfill legal obligations under Peruvian tax and tourism laws. Digital payment and booking records are stored in secure, encrypted environments.
Your Rights (ARCO Rights)
Under Peruvian law, you retain the right to Access, Rectify, Cancel, or Oppose (ARCO Rights) the use of your personal data. You may exercise these rights at any time by sending a formal request to [email protected] along with a copy of your identification document.
Third-Party Links
Our website may occasionally contain links to regional transport providers (such as PeruRail or IncaRail) or official government ticket sites. Tikary House is not responsible for the privacy practices, data collection, or content of these external organizations.
Managed by Tikary House
Aguas Calientes, Cusco, Peru.
Last updated: May 2026.